How AI Chatbots are Transforming Businesses
When a business moves its services online, it runs the risk of losing the close connection it had with customers. This affects customer loyalty and sometimes means lost revenue. Thanks to technology, some businesses have deployed artificial intelligence (AI) chatbots to keep customers engaged in a two-way conversation. What is an AI Chatbot? An AI chatbot is a piece of software powered by artificial intelligence that is placed on websites and other applications to interact with humans. Chatbots are not a new technology, and it’s worth noting that there is a difference between AI chatbots and flow chatbots. Flow chatbots follow a pre-determined path definedRead More →